mirror of
https://github.com/gnif/LookingGlass.git
synced 2024-11-14 10:08:24 +00:00
67 lines
2.3 KiB
Markdown
67 lines
2.3 KiB
Markdown
### Issues are for Bug Reports and Feature Requests Only!
|
|
|
|
If you are looking for help or support please use one of the following methods
|
|
|
|
Create a New Topic on the Level1Tech's forum under the Looking Glass category:
|
|
* https://forum.level1techs.com/c/software/lookingGlass/142
|
|
|
|
Ask for help in the Looking Glass discord server
|
|
* https://discord.gg/52SMupxkvt
|
|
|
|
*Issues that are not bug reports or feature requests will be closed & ignored*
|
|
|
|
### Errors that are not bugs
|
|
|
|
Some errors generated by the LG client are not bugs, but rather issues with your
|
|
system's configuration and/or timing. Please do not report these, but rather use
|
|
one of the above resources to ask for advice/help.
|
|
|
|
* `LGMP_ERR_QUEUE_UNSUBSCRIBED` - Failure to heed advice on things such as
|
|
using `isolcpus` and CPU pinning may result in this message, especially if you
|
|
are over-taxing your CPU.
|
|
|
|
* `Could not create an SDL window: *` - Failure to create a SDL window is not an
|
|
issue with Looking Glass but rather a more substantial issue with your system,
|
|
such as missing hardware support for the RGBA32 pixmap format, or missing
|
|
required OpenGL EGL features.
|
|
|
|
* `The host application is not compatible with this client` - The Looking Glass
|
|
Host application in Windows is the incorrect version and is not compatible,
|
|
you need to make sure you run matching versions of both the host and client
|
|
applications.
|
|
|
|
### Bug Report Required Information
|
|
|
|
The entire (not truncated) output from the client application (if applicable).
|
|
To obtain this run `looking-glass-client` in a terminal.
|
|
|
|
```
|
|
PASTE CLIENT OUTPUT HERE
|
|
```
|
|
|
|
The entire (not truncated) log file from the host application (if applicable).
|
|
Normally, this is found on the guest system at:
|
|
|
|
%ProgramData%\Looking Glass (host)\looking-glass-host.txt
|
|
|
|
This log may be quite long, please delete the file first and then proceed to
|
|
launch the host and reproduce the issue so that the log only contains the
|
|
pertinent information.
|
|
|
|
|
|
```
|
|
PASTE HOST LOG FILE CONTENTS HERE
|
|
```
|
|
|
|
If the client is unexpectedly exiting without a backtrace, please provide one via
|
|
gdb with the command `thread apply all bt`. If you are unsure how to do this
|
|
please watch the video below on how to perform a Debug build and generate this
|
|
backtrace.
|
|
|
|
https://www.youtube.com/watch?v=EqxxJK9Yo64
|
|
|
|
|
|
```
|
|
PASTE FULL BACKTRACE HERE
|
|
```
|